Websites on the internet with SSL certificates are considered to be safe for users. But sometimes, users may experience errors while browsing the internet for specific website information. SSL certificate or unable to get local issuer certificate is a standard error. It mainly occurs when your web browser cannot verify the SSL certificate installed on the site. As a user, you may see the warning that your connection is insecure. Sometimes, it shows that the site may be uncertain. Though, these errors can affect your browsing experience. But it can be quickly resolved with simple hacks.
Tips to fix this unable to get local issuer certificate error.
1. Use an online tool to diagnose the error.
Some helpful tools include an SSL checker, SSL server test, or SSL certificate checker. These tools can check and verify if the SSL certificate installed on the website is not expired. It also ensures that the domain name is correctly listed on the certificate. You can make straightforward use of this tool by simply copying and pasting your web address into the search bar. This is the easiest way to confirm if the site has a local issuer certificate for secure web browsing.
2. Installing intermediate certificate on the web server
This error can occur when your SSL certification authority needs to be trusted. In such a case, installing an intermediate certificate on the web server is a good option. It helps web browsers to ensure that a valid CA has issued certification. You can get information on installing an intermediate certificate from web hosting providers. There are step-by-step instructions available for installing the intermediate certificate.
3. Use CSR to resolve unable to get local issuer certificate error.
Incorrect SSL certificate installation can also cause users to experience this error. To deliver a secure browsing experience to users, you can generate new CSR from your server. Get it reissued from your SSL certification provider to resolve the local issuer certificate errors. You can check for online steps to generate certificate signing requests on different servers.
4. Wildcard SSL certificate
Sometimes a name mismatch error could obstruct your way to secure web browsing. It happens when the SSL certificate does not match the typed URL in the web browser. In the case of a name mismatch error, you may need to get a wildcard SSL certificate. This certificate will enable you to secure multiple subdomain names from the main domain. You can get a multi-domain local issuer certificate to cover various names on your website. You can use the following terms:
- Mail.yoursite.com
- Yoursite.com
- Blog.yoursite.com
- Autodiscover.yoursite.com
5. Fix unable to get local issuer certificate with a URL change.
If there is a mixed content error with the SSL certificate, it’s better to change all URLs to HTTPS. For this resolve, copy and paste your URL into whynopadlock.com. It helps you to identify insecure URL elements. Once placed, change the uncertain URL elements to secure the HTTPS connection. Also, you can look at the results and notice the results. You may check if you need additional support from the web hosting provider.
6. Bonus Tip: SSL certificate renewal
The expiration of an SSL certificate can also cause problems with web browsing. In such a case, you have to consider renewal of the certificate. You can find a new certification authority to get an SSL certificate for your website. Generate a new certificate signing request, activate it, and install it. This will remove the error and ensure internet users’ safe web browsing connection.
To sum up
Troubleshoot the problem of “your connection is not secure” to deliver an excellent browsing experience to your audience. Various SSL certificate errors can make browsing a dreadful experience for users. So, the primary thing is fixing the unable to get local issuer certificate. With these tips, you can fix this common issue to provide a secure browsing connection. Removing this error will also be safe and effective for your website’s reputation.